February 13, 2017

Managed IT support

Taistel Technologies is an IT consultancy based in Lagos, Nigeria. If you need troubleshooting or an immediate help, please give us a call. We have experienced, honest, friendly techs who can get you back up and running as soon as possible. We also can give you advice and maintenance to prevent costly and stressful breakdowns from happening again.

We offer quality Managed IT Services, Support & Sustainable Solutions in traditional in-house IT , most small businesses face the same concerns – recurring problems due to poorly executed solutions and the expensive hourly rates to match! Taistel Technologies understands how these issues can be a severe drain on your resources, that is why we are here to offer unlimited IT management and support through our Managed IT Services.

As dedicated technicians, we do all we can to ensure that the solutions we give you are truly sustainable IT solutions, which includes 24/7 IT management and monitoring service. This means that your business ceases to experience unscheduled downtime due to system shut downs- saving you time and money.
Our Managed IT Services Plans Includes;

  1. Server Management: Our server support services works on both preventative and defensive strategy. We constantly run checks on your server every single day to make sure that all critical systems are running smoothly. If our IT experts come across even the most minor issue, we immediately address it to ensure that you don’t lose a minute of productivity time. In addition, in order to minimize your downtime, we perform our maintenance tasks only during your non-business hours.
  2. Workstation Management: Our team utilizes an advanced desktop IT Support Management System that provides full, in-depth preventative maintenance across your entire computer network. Through our desktop IT Support Management system, we provide you with regular desktop maintenance/cleanup services that keep your systems updated for optimum security, productivity, and up time.
  3. Network Management: The worst thing to happen to a small business is network failure. Problems such as no internet access or no email make it impossible to conduct business. Our priority is to keep your network secure, accessible, and running at all times.
  4. Offsite Backup: We understand that losing of data can be a nightmare for small businesses. That’s why we continuously backup your server through our cloud services, so that if data loss ever does occur due to theft, natural disasters or other unforeseen events, it is kept to a minimum.
  5. Business Continuity Planning: All businesses experience technology failure at some point, no matter how well their systems are running. However, if issues are addressed correctly and in a timely fashion, it is absolutely possible to prevent problems from exacerbating. Utilizing virtualization technology to revive servers, Taistel Technologies is able to combat the effects of unpredictable disasters. No matter how dire the circumstances, we have a clear and ready plan to ensure that your system will be up and running in no time.
  6. Spam Protection: Our robust email protection service teaches your system to keep your email free from spam and viruses, which in turn ensures that your network remains healthy.
  7. 24/7/365 Help Desk: Our technicians can access your system remotely, and address issues instantly, 24 hours a day, 7 days a week!
  8. IT Support for business, including restaurant, retail, industrial, commercial, professional and office.
  9. POS support.
  10. Hardware installs and troubleshooting.
  11. Hard drive support including Raid.
  12. Software troubleshooting, including Quickbooks, Quicken, and Simply Accounting
  13. Voice over IP Support and Installation
  14. Cisco Switch Support
  15. Networking
  16. Debit and Credit Card Machines Installs and Troubleshooting
  17. Printing problems



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